User – My Phone is broken IT Support – Hi, We’ll need a bit more info to start with. Can we get the symptoms of how’s it’s not working and if there was any cause for this? User – The phone stopped working after I retrieved it from an hour long wash cycle in my …
Category Archive: Support Calls that made me laugh
Oct
10
Dec
22
Support call or statement ?
Support Call Hi xxxx xxxx is unable to get onto her computer. Engineer Response Has she tried a ladder ?
Nov
03
Support Call of the Week
Hello I am working from home, and in the middle of a call my phone lost all network coverage. I have had a walk around, and turned it off and on again and still no coverage. Do you know if there is a problem with whoever we are with in my area – I live …
Oct
12
Friday Story on a Tuesday
This is the sort of story that you get on a Friday to cheer you up before the weekend starts. However, its only Tuesday and it’s too funny not to post. A BT engineer goes to a new office and advises the branch manager that the new office number will be 0123 456789 The branch …
Sep
24
Problem with mice !
Received this support call on the helpdesk yesterday. Just when you thought you had heard it all…… Dear IT have you got any ideas how to keep away mice from our server box !? Just two of them went inside the box







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