The customer advised that they had checked all the cables and assured us that the machine was plugged in. Our engineer travelled for 2 hours to get this souvenier picture
Category Archive: Support Calls that made me laugh
Aug 02
Support call of the week
H & S have done an ergonomic assessment with xxxx xxxxxxx this morning. He has requested that IT remove arms fromxxxx chair for her! Many thanks.
Jun 11
Support call of the week
PROBLEM DETAILS ————— ID: 30302 User: c504dutton Date: 6/11/2010 07:55:33 Title: PC not working Priority: MEDIUM Category: Computer Problem DESCRIPTION ———–
May 13
Support Call of the week
User logs call stating that sound not working. Established that user was recording a video CV and on reviewing the video there was no sound. However, audio from other sources worked fine. Worked out the user had muted the microphone and got the user to “un-mute”. User logged second call stating that the “Video still …
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